About Our Services

What does Evolutionary Genealogy do?

Evolutionary Genealogy specializes in capturing and preserving family heritage through comprehensive genealogical research combined with meaningful storytelling. We create family legacy documents that integrate historical genealogical data with personal narratives, making your family history both accurate and deeply meaningful. Our services are particularly suited to end-of-life documentation, helping individuals and families preserve their stories for future generations.

How is Evolutionary Genealogy different from other genealogy services?

We uniquely combine three elements:

• Rigorous genealogical research using verified sources and proper documentation
• Personal narrative integration capturing your family unique stories
• Legacy preservation in beautiful, professional formats (books, videos, digital archives)

What if I don’t have much family information to start with?

That’s completely normal. We begin with detailed interviews to capture your personal knowledge and memories, then use public records, archival research, and historical databases to fill in the genealogical details. Our researchers are experienced at uncovering family history even with limited starting information. We work at your pace and can focus on whatever generations or branches are most important to you.

Can you research family members living overseas?

Yes, absolutely. We specialize in international genealogical research and have partnerships with genealogists in key countries including the United Kingdom, Ireland, Europe, Asia, and beyond. International research may involve additional costs depending on the country and records complexity, but we can provide estimates during your initial consultation.

Choosing the Right Service

Which service package is right for me?

Here’s a quick guide:

If you want...                                                                                                 Choose...

Just your personal genealogy                                                                     Personal Genealogy Report

Your genealogy plus your stories                                                              Ancestral Story Collection

Comprehensive family history                                                                   Family Legacy Book

Video documentation                                                                                  Oral History & Video Legacy

Everything combined                                                                                   Complete Family Legacy Collection

 

Can I customize a package?

Absolutely. We understand that every family is unique. All our packages can be customized based on your specific needs, budget, and timeline. We also offer custom heritage projects from $10,000 for those wanting something truly bespoke. Contact us during your free consultation to discuss options.

How long does a typical project take?

Time-frames depend on your chosen package:

• Personal Genealogy Report: 4-6 weeks
• Ancestral Story Collection: 6-8 weeks
• Family Legacy Book: 8-12 weeks
• Complete Family Legacy Collection: 12-16 weeks

Rush processing is available at +30% of the project cost. Contact us for availability.

Research & Methodology

What sources do you use for genealogical research?

We use a wide variety of verified authoritative sources:

• Ancestry.com, FamilySearch, and FindMyPast
• Australian Bureau of Statistics and National Archives
• Local council records and state registries
• Newspaper archives and historical publications
• Immigration and naturalization records
• International databases for overseas research
• Cemetery records, wills, and probate documents

All sources are properly cited in our documentation, following genealogical standards.

Do you offer DNA analysis integration?

Yes. We can coordinate with DNA testing services (Ancestry DNA, MyHeritage DNA, etc.) and integrate genetic genealogy findings into your family tree. This service helps confirm genealogical connections and can sometimes reveal unexpected relationships. We offer DNA coordination and analysis at $400-1500 as an add-on service.

How far back can you research my family tree?

This depends on records availability and your budget. Our basic packages typically cover 4-6 generations. Extended research packages can reach 7+ generations, and sometimes much further for well-documented families. For some ancestral lines, particularly those with strong record-keeping, we can trace families back 10+ generations. We discuss realistic goals during your consultation.

How do you ensure accuracy in your research?

Accuracy is paramount. We follow strict genealogical standards, always verify information from multiple sources, document all findings with proper source citations, and conduct quality checks before presenting results. If we encounter conflicting information or gaps, we clearly note these in our documentation and explain our reasoning for conclusions.

Interviews & Personal Stories

Will I need to do interviews?

It depends on your package. Genealogy-only services don’t require interviews. However, our Ancestral Story Collection and Family Legacy Book packages include 2-3 guided interviews to capture your personal narratives, memories, and family traditions. Interviews are conducted in a relaxed, conversational manner and can be done in person, by phone, or via video call.

What topics do interviews typically cover?

Interview topics are tailored to your interests but may include:

• Early childhood memories and family traditions
• Career, education, and major life achievements
• Love story and family relationships
• Immigration or migration stories
• Values, lessons learned, and wisdom to share
• Favourite stories and family anecdotes

Can family members participate in interviews?

Absolutely. Many families find that having a spouse, adult child, or sibling present enhances the interview process. They can prompt memories and add their own perspectives. Some families choose separate interviews, while others prefer group sessions. We’ll work with you to determine what feels most comfortable.

What happens if someone becomes unavailable during the project?

Life happens. If a subject passes away or circumstances change during a project, we can adapt. We may work with family members to complete interviews, use existing recordings or materials, or adjust the project scope. We’re committed to honouring each person’s story and we’ll discuss options compassionately and professionally.

Photos, Documents & Materials

Can you scan and restore old family photos?

Yes. We offer photo digitization and restoration as add-on services. We can scan old photographs and documents, improve image quality, and restore faded or damaged photos. This is particularly valuable for legacy projects, as it preserves precious visual records. Photo restoration costs $35- - $100 per image depending on the extent of damage.

How should I provide family materials to you?

You can provide materials in several ways:

• Bring originals to your interview (we’ll handle them carefully)
• Mail photocopies or digital scans
• Email digital files
• Use our secure online portal for large files

If you want us to scan originals, we can arrange pickup or collection from your location.

Will you return original photos and documents?

Absolutely. We treat your original materials with great care. If you provide originals, we return them promptly after digitization or our project is complete. We never retain originals without your explicit permission.

Deliverables & Formats

What format will my legacy book be in?

Legacy books are professionally bound hardcover volumes with high-quality paper and professional typography. They are designed to be beautiful, durable, and treasured as family heirlooms. You also receive digital PDF copies for sharing and storage.

How many printed copies are included?

Number of copies varies by package:

• Personal Genealogy Report: 3 copies
• Ancestral Story Collection: 2-3 copies
• Family Legacy Book: 5 copies
• Complete Family Legacy Collection: 8 copies

Additional copies are available at $80-$150 each. You can order extras any time after project completion.

Are videos provided on USB or streaming?

Video files are delivered on USB drives in 4K quality with multiple backup copies. We also provide secure cloud storage access so you can share videos with family members securely. All files are stored for lifetime access.

Can I update or add to my project later?

Yes. You have lifetime access to your digital files, and you can request updates or additions at any time. Additional revisions or additions are charged at $150 per hour of work. Many families add to their legacy documents as new stories emerge.

Privacy & Security

How is my personal information protected?

We take privacy very seriously. All information is stored securely on encrypted servers, and we comply fully with Australian Privacy Laws. Your personal data is never shared with third parties without explicit consent. You retain complete control over who has access to your legacy materials.

What happens to my digital files?

Digital files are stored in secure cloud backup systems with redundancy to prevent loss. You receive your own copies, and we maintain archival copies for backup purposes. All files are encrypted and protected. You maintain ownership and can download your files anytime.

Can I control who sees my legacy materials?

Completely. You decide who receives printed copies, who has digital access, and whether materials are shared on our website or family portal. Some families keep materials private, while others choose to share widely. It’s your story and your choice.

What if sensitive or private information comes up?

If you mention sensitive matters during interviews (family conflicts, health issues, etc.), we discuss with you what gets included in the final document. Some information may be noted in private notes for context but excluded from printed materials. You always have final approval of content.

Pricing & Payment

Why does pricing vary within a package range?

Pricing reflects variations such as the number of interview hours, extent of genealogical research required, complexity of international research, number of family members involved, and specific customization. During your free consultation, we’ll provide a tailored quote based on your specific needs.

What about additional costs (record fees, travel)?

Some costs may be additional: archival record requests, DNA testing kits (if you choose genetic genealogy), travel beyond 20 km from our office, and specialist consultation fees. We provide estimates for all potential additional costs during planning and seek your approval before incurring them.

What payment options do you accept?

We accept:

• Direct bank transfer
• Credit/Debit cards (Visa, MasterCard, AMEX)
• PayPal
• Flexible payment plans for larger projects

Is there a deposit required?

Yes. We require a 50% deposit to secure your booking and commence research. The deposit is non-refundable if you cancel, but its fully credited toward your final invoice. The remaining balance is due upon project completion. There are cancellation fees of 25%

Do you offer discounts?

Yes. We offer:

• 10% discount for multi-generational projects (3+ family members)
• 15% discount for Complete Family Legacy Collection bookings
• 10% early bird discount for bookings 4+ months in advance
• Concession pricing for eligible individuals
• $75 referral credit for each referred client

Special Circumstances

Can you work with people in palliative care?

Absolutely. We specialize in compassionate end-of-life documentation. Our Palliative Care Package ($1,500-3,500) is designed for those with limited time. We conduct multiple shorter sessions at preferred locations, prioritize interviews, and provide rapid turnarounds for first drafts. Your dignity and comfort are our priority.

What if family members disagree on content?

We handle this professionally. We work with the primary subject to determine what gets included. If family members request changes, we discuss respectfully and find solutions that honour everyone’s perspectives while staying truthful to the subject’s story. Your wishes take precedence.

Do you work with estranged family members?

Yes. Some clients want to document family history even when relationships are strained. We respect everyone’s boundaries and can focus on specific family branches or periods that matter most to you. We don’t judge or intervene in family dynamics; our role is to preserve your story.

Can you help document family secrets or difficult histories?

We can. Many families have complex histories; affairs, estrangement, hardship, or trauma. These stories are important and deserve respectful documentation. We discuss with you how to address sensitive topics with honesty and dignity, balancing emotional truth with factual accuracy.

Getting Started

How do I get started?

Three simple steps:

• Contact us via phone, email, or website to schedule a free consultation
• Discuss your vision and choose your package
• Confirm booking with 50% deposit; we begin immediately

What happens during the free consultation?

We discuss your family story, understand what matters most to you, answer all your questions, review package options, and provide a tailored quote. This is a no-obligation conversation you’ll leave understanding exactly what to expect. Sessions typically last 45 minutes.

Do you service areas outside major cities?

Yes. We service all Australian states and territories. For clients in regional areas, we offer phone or video interviews, and we can arrange travel for in-person sessions. Travel costs are calculated based on distance (billed at $1.50/km beyond 20 km from our office).

What if I have more questions?

Please contact us anytime. We’re here to help and happy to answer any questions about our services. You can reach us by phone, email, or through our website.

Contact Us

 

Email: admin@evolutionarygenealogy.com.au

Website: www.evolutionarygenealogy.com.au

Hours: Monday to Friday, 9am-5pm AEST; Weekend appointments available

Service Area: All Australian states and territories; International research available

 

www.evolutionarygenealogy.com.au

Preserving family stories | Honouring heritage | Creating lasting legacies